Across 12 player-tracked redemptions, 12 were confirmed paid (100%), typically within ~1 day. Player-reported via SweepsTracker — not exhaustive or official.
The median wait from request to approval is 1 day, based on 8 Ace redemptions players logged with a timestamp.
Check that your ID is verified and your balance meets the site's minimum. If it's still stuck, file a free complaint. We take it to the operator and publish how it ends. Our guide for when a casino won't pay covers the next steps.