Across 10 player-tracked redemptions, 10 were confirmed paid (100%), typically within ~3 days. Player-reported via SweepsTracker — not exhaustive or official.
The median wait from request to approval is 3 days, based on 7 Zumo redemptions players logged with a timestamp.
Check that your ID is verified and your balance meets the site's minimum. If it's still stuck, file a free complaint. We take it to the operator and publish how it ends. Our guide for when a casino won't pay covers the next steps.