Grade: B
Yes — Moozi is a legitimate sweepstakes casino with a solid record. SweepsGuard grades it B based on player complaints, operator conduct, and redemption reliability. That grade is our independent assessment, not a guarantee — read the site's own sweepstakes rules and check its complaint history before you deposit.
Moozi has been live since August 2024 and is run by Moshy Gaming LLC of Wilmington, Delaware. It has a large lobby of slots, table games, live dealer and fish games, including a few titles made for Moozi. Your first cash redemption can be as low as $50, and after that the minimum is $100. Gift cards start at 35 SC, with a 500 SC cap per redemption and one gift card redemption a day. Sweeps Coins only need to be played once. Moozi can limit redemptions to $10,000 a day, and in Florida any single spin pays at most $5,000. The free daily login pays 0.1 SC, plus an extra 0.3 SC a day for your first 31 days. The mail-in route pays 3 SC per postcard with no limit on how many you send, and the rules say entries usually credit within 7 days and within 14 at most. Its terms and rules exclude California, Connecticut, Delaware, Idaho, Indiana, Iowa, Louisiana, Maine, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Tennessee and Washington. Its support told us in September 2026 that Maryland and West Virginia are open.
Trustpilot sentiment is strong, and fast redemptions are the main reason. Lots of players say payouts hit their debit card within minutes. Moozi replies to its negative reviews, which most operators don't.
September has been rougher. A wave of one-star reviews says VIP tiers were reset or dropped and bonuses cut, some from players who had spent heavily. One player says instant redemptions now take a day or two. Another says repeated requests to close their account for gambling reasons were met with bonus offers. An older, smaller set of reviews describes accounts restricted after a purchase or a win, and long waits on document checks, mostly for the VIP transfer program.
Moozi is Moshy Gaming's only sweepstakes brand. Most players report being paid, and quickly. We've published three cases. In Case #140 a Texas player disputed a jackpot feature worth about $635. Moozi pulled the game logs and showed the feature needed two to five jackpot symbols and the session landed one, so it closed as no violation found. Cases #328 and #336 are the two closures above, and Moozi didn't respond to either.
Still one of the better places to get paid fast, and the operator talks to players in public. What's changed is how it treats account closures and its VIP players, and it didn't answer us when we asked about two closures. Verify early, keep records of your play and redemptions, and keep copies of any mail-in requests.
Last updated: October 7, 2026
Player-tracked redemptions: 4 of 4 paid.
3 published complaints: 2 unresolved (2 no response), 1 no violation found.
Moozi's current SweepsGuard grade is B, as of October 7, 2026. SweepsGuard grades range from A (strong and reliable) to F (blacklisted).
You can file a free complaint against Moozi using SweepsGuard's complaint form at sweepsguard.com/submit-complaint. Submit your dispute with documentation and SweepsGuard mediates it with the operator, then publishes the outcome to Moozi's public record.