Grade: A
Yes — Moozi is a legitimate sweepstakes casino and one of the strongest operators SweepsGuard tracks. SweepsGuard grades it A based on player complaints, operator conduct, and redemption reliability. That grade is our independent assessment, not a guarantee — read the site's own sweepstakes rules and check its complaint history before you deposit.
Launched in August 2024, Moozi is operated by Moshy Gaming LLC, registered in Wilmington, Delaware. The platform runs as a social sweepstakes casino under U.S. sweepstakes law and is currently accessible in 40+ states, with restrictions in Idaho, Washington, Michigan, Nevada, Connecticut, New York, Delaware, Kentucky, West Virginia, and certain other jurisdictions. Moozi offers a library of 2,000+ casino-style games from providers including BGaming, Hacksaw Gaming, Big Time Gaming, NetEnt, Evoplay, Habanero, Betsoft, PG Soft, and BoldPlay, among others. The platform also carries a selection of Moozi-exclusive titles — such as Kraken Gold Rush and Book of Reels Hold & Win — not available at competing sweepstakes casinos. A five-tier VIP loyalty program (Bronze through Black) offers escalating daily rewards and exclusive bonuses for frequent players. Moozi's visual design uses a red and maroon color palette with a clean, left-panel navigation layout that keeps the platform accessible despite the depth of its game catalog.
Moozi holds a high Trustpilot standing — an impressive mark for a platform that has only been live since mid-2024. The dominant theme in player feedback is lightning-fast redemptions, with a large number of reviewers describing payouts arriving within minutes of submission, often instantly to their debit card. Game variety also draws frequent praise, with players highlighting the regularly updated library and the overall ease of the platform. The Moozi support team actively engages with Trustpilot reviews, responding to both positive and negative feedback. A smaller but consistent thread of negative reviews does mention unexplained account restrictions, extended KYC delays, and inconsistent support responsiveness when issues escalate. While these represent a minority of the overall review base, they are worth flagging — particularly for players approaching larger redemptions — and are something SweepsGuard will continue to monitor.
Moozi is the first and, as of this assessment, the only known sweepstakes casino operated by Moshy Gaming LLC. The company is registered in Delaware and has been live since August 2024, meaning the platform's track record is still developing compared to more established operators. Unlike multi-brand companies such as B-Two Operations Limited or VGW Holdings, Moshy Gaming LLC has no prior sweepstakes history to draw added confidence from. Games are sourced from licensed third-party providers, and the platform self-describes as aligned with ISGA best practices. The majority of players report successful cashouts — and often very fast ones — but a recurring pattern of reports involving account holds and KYC-related delays is worth noting and will be tracked as the platform matures. Overall, Moozi has had a strong start for a first-time operator, and the early momentum is encouraging.
Moozi's strong Trustpilot rating, 2,000+ game library, multiple payment options and fast redemptions were the basis of its grade, and the one dispute it answered, Case #140, it answered promptly and with game logs. That record now has a second side. In late August 2026 two related account terminations were put to Moozi through mediation and it did not reply to either by the deadline. Players should complete KYC early, keep records of gameplay and redemption activity, and, if they use the mail-in entry route, keep copies of every entry and code request; two of the three cases we hold arose around it. The September 2026 closures below are the first time Moozi has not engaged with mediation, and they sit beside the responsive record rather than erasing it.
SweepsGuard has published three Moozi cases. Case #140 (a player from Texas, ~$635) disputed a jackpot feature the player believed should have triggered. Moozi promptly reviewed the game logs and explained that the feature requires landing 2–5 Jackpot symbols; the disputed session landed only one, so it resolved as designed, and the case closed Resolved — No Violation Found.
Update (Sep 2, 2026) — Cases #328 and #336. Two New Hampshire players who share a household both had accounts terminated in the same week of August 2026 for a Terms of Service violation with no clause named, one of the accounts opened specifically to use the mail-in entry route. SweepsGuard wrote to Moozi on August 25, 2026 asking which term was breached, whether a person had reviewed the closures, and what balances were on the accounts. The September 1 deadline passed with no reply and no acknowledgment, and both cases closed Unresolved — No Response.
Last updated: June 20, 2026
Player-tracked redemptions: 3 of 3 paid.
3 published complaints: 2 unresolved (2 no response), 1 no violation found.
Moozi's current SweepsGuard grade is A, as of June 20, 2026. SweepsGuard grades range from A (strong and reliable) to F (blacklisted).
You can file a free complaint against Moozi using SweepsGuard's complaint form at sweepsguard.com/submit-complaint. Submit your dispute with documentation and SweepsGuard mediates it with the operator, then publishes the outcome to Moozi's public record.