Grade: D
Big Shot Games is a dual-currency sweepstakes casino. Player sentiment is poor, driven primarily by serious redemption-reliability problems, and the site also carries an account purchase restriction.
Big Shot Games holds a 1.9 rating on Trustpilot, with the large majority of reviews at one star. Player feedback describes significant delays in receiving redemptions — in some cases weeks or months — alongside customer support that is frequently characterized as unhelpful or unresponsive.
The weight of player feedback points to persistent redemption problems over time. No formal mediation case has been filed with SweepsGuard to date, but the public record is strongly negative.
This is not a casino we currently recommend. The grade reflects a systemic redemption-reliability problem and poor support, held at this level pending further review; sustained evidence of non-payment would warrant a failing grade. Consistently paying redemptions on time and removing the purchase restriction would be required to support any improvement.
Last updated: June 20, 2026
Player-tracked redemptions: 9 of 9 paid, typically within ~9 days.
SweepsGuard grades Big Shot Games D based on player complaints, operator conduct, and redemption reliability. That grade is our independent assessment, not a guarantee — always review the site's own terms and check its complaint history before depositing.
Big Shot Games's current SweepsGuard grade is D, as of June 20, 2026. SweepsGuard grades range from A (strong and reliable) to F (blacklisted).
You can file a free complaint against Big Shot Games using SweepsGuard's complaint form at sweepsguard.com/submit-complaint. Submit your dispute with documentation and SweepsGuard mediates it with the operator, then publishes the outcome to Big Shot Games's public record.