VGW Holdings · Perth, Australia
VGW Holdings operates 5 sweepstakes casinos. See every brand, its SweepsGuard grade, and the operator's complaint track record.
VGW Holdings Pty Ltd is an Australian company headquartered in Perth and the oldest operator in the US sweepstakes market. Its brands run through several subsidiaries: VGW Malta Limited holds the Malta Gaming Authority license, VGW GP Limited operates Global Poker, and VGW Games Limited of Trident Park, Notabile Gardens, Birkirkara, Malta is named as sponsor of the unlaunched United Slots. SweepsGuard tracks 5 brands. Chumba Casino dates to 2012 and Global Poker to 2016, LuckyLand Casino opened in late 2025, and United Slots is fully built and publicly reachable but has not opened for play. LuckyLand Slots closes on August 24, 2026 after eight years, a decision VGW confirmed to SweepsGuard on the record, with redemptions accepted until September 14, 2026.
VGW is the company that effectively invented the US sweepstakes casino, and Chumba has been running since 2012, which is longer than most of the brands on this site have existed. Size and age are the reason to take it seriously, and they are also why its complaint record reads oddly.
SweepsGuard has published 3 cases filed against VGW brands. None has been resolved and, more to the point, none drew any response from the operator at all. That includes the largest of them, a $17,000 mail-in entry dispute against Chumba. This is not a company that cannot be reached. VGW engaged with SweepsGuard directly and on the record when we asked about the LuckyLand Slots closure, and gave us a named statement. It answers press questions and does not answer player mediation, and those are two different things that are easy to confuse.
The operational side here is mature, and most players never need mediation. But if something does go wrong, the published record says you should not count on a third party being able to move VGW on your behalf. Work the operator's own support and escalation route first and keep everything in writing, because that is the channel with a track record of actually going somewhere.
VGW Holdings operates 5 brands that SweepsGuard tracks: Chumba, Global Poker, Luckyland Casino, Luckyland Slots, United Slots.
Chumba is operated by VGW Holdings, based in Perth, Australia.
3 cases filed, 3 left unresolved.