2 published complaints: 1 resolved for the player, 1 unresolved (1 resolved unfairly).
We grade Wow Vegas C. It's a big, long-running brand that pays most players without trouble. Case #50, mail-in credits stranded by an Illinois exit, went unresolved. In Case #474 a Wow Picks pack wasn't credited while we were mediating, but the coins arrived the day after the case closed. Support wouldn't discuss either account with us.
Wow Picks Sweeps Coins sit in a separate Picks balance, not your casino balance. Open the Pick Slip and turn on the Welcome Offer Pack toggle. If it still reads $0.00, save your receipt and send us the details. Mediation is free.
One player's mailed-in credits posted only after Wow Vegas left the Illinois market, which made them unusable. If your state's availability changes, redeem what you can promptly.