2 published complaints, both unresolved — operator refused to engage (Grade F, blacklisted).
No. SweepsGuard blacklists TurboStakes (Grade F). Two mediated disputes closed unresolved after the operator refused to discuss either account — even after players gave written authorization — and it carries a history of account closures at cashout. We consider a full-value withdrawal here substantially at risk.
Only to refuse. In two SweepsGuard cases the operator declined to confirm, deny, or discuss the accounts on any terms, rejected the players' written authorization, and answered mediation with legal threats rather than addressing the disputes.
Players have reported redemptions held pending affidavits or denied on disputed jurisdiction grounds. SweepsGuard could not recover funds in either mediated case because the operator refused to engage.