1 published complaint: 1 resolved for the player.
On the 1 complaint we have mediated, yes. A 214.68 SC shortfall was credited in full after the operator audited its own gameplay and transaction records.
Yes. TitanTreasure engaged substantively, ran a full audit with its game provider rather than citing terms, confirmed the player's figures were accurate and corrected the balance.
A player itemized individual Game IDs showing roughly 214.68 SC deducted but never returned to their balance. The operator traced 93.00 SC that had been deducted without being reflected in the returned balance, credited the full amount, and placed Bubble Craps and Bubble Crapless Craps into maintenance while the fault is corrected.
Record the Game IDs and timestamps — that is exactly what made the published case provable. Raise it with the operator in writing, and if it stalls you can file a free complaint with SweepsGuard.