8 published complaints: 5 resolved for the player, 2 unresolved (2 no response), 1 no violation found.
ThrillCoins grades D on SweepsGuard with 8 published complaints. 5 closed with the player paid after mediation, which is a real track record and better than most sites carry. 2 closed with no reply from the operator at all. It pays on mediated cases more often than most, and it also goes quiet on some.
Often, and the published record shows it. 5 of the cases we published closed with the player paid, several after ThrillCoins cleared a verification hold once we escalated. The pattern worth watching is accounts blocked at the point of cashout, in some cases for duplicate accounts flagged only after a redemption had been requested. Keep to a single account, finish verification early, and redeem in smaller amounts rather than letting a balance build.