8 published complaints: 8 unresolved (6 no response, 2 operator declined to engage).
No. SweepsGuard grades The Money Factory F (Blacklisted). The record shows a sustained pattern of redemption non-payment and a processing structure that defers payouts indefinitely. We do not recommend depositing on this platform.
Almost never. Cases #229, #240 and #246 were raised together on August 6, 2026 as a single approach covering $1,229 across players in three states, and drew no reply of any kind within the response window.
This is documented here. In Case #240, a $999 redemption went unpaid long enough to age out of the operator's own displayed redemption history, erasing the player's record of having requested it. Screenshot every redemption request at the moment you make it.
File a complaint with SweepsGuard so the amount is recorded, then work through the escalation routes at sweepsguard.com/casino-wont-pay. The earlier steps cost nothing and carry no risk to your account or balance.