A Florida player reported winning over $100 at SweepShark after a paid debit-card purchase, but was paid only $25 — the casino classifying the winnings as free play rather than paid, which the player's screenshots contradict. SweepShark didn't respond to mediation. Outcome: unresolved, and the paid-vs-free-play reclassification reads as a misapplication of the casino's own terms.
We grade SweepShark F (Blacklisted). A player who won on a paid purchase was paid only a fraction, with the rest written off as 'free play' winnings against the documentation — and the operator ignored mediation. We'd avoid it.
In the case we handled, only $25 of $100+ in documented winnings was paid, with the shortfall justified by reclassifying paid-session winnings as free play. Treat SweepShark redemptions as unreliable.