9 published complaints: 3 resolved for the player, 6 unresolved (6 no response).
Sweep Las Vegas grades F on SweepsGuard, our lowest rating. 9 complaints are published against it. 6 closed after the operator ignored our mediation outreach entirely, and 2 closed with the player paid. Even in the cases that ended well the operator never answered us: one was settled directly with the player before mediation opened, and another paid a day after we put the case to them. The dominant pattern is unpaid redemptions and no engagement, and we recommend avoiding this casino.
Our published record does not support that it reliably does. Four-figure redemptions have gone unpaid despite repeated emails from the player, with Sweep Las Vegas ignoring our outreach entirely. 2 of the published complaints closed with the player paid, and in each of those the operator paid without ever answering us. If you are waiting on a redemption here, document everything, and consider a Better Business Bureau complaint and a complaint to your state Attorney General. Both are free.