2 published complaints: 2 unresolved (2 no response).
SweepsGuard grades Spin4America F and recommends avoiding it. It is operated by National Sweepstakes Group LLC, the same company behind blacklisted Spins America, and no complaint brought to it has ever drawn a response.
No. In Case #175, a $1,761 redemption dispute, and again in Case #228, a $2,863.97 dispute, the operator did not acknowledge our mediation request in any form before the five-business-day window closed.
We asked exactly that. The player in Case #228 had redemption requests declined across a card and a prepaid card with no explanation, and we asked the operator to say whether the declines came from them or from the payment processor. They did not answer, which leaves players unable to tell whether the problem is theirs to fix.
National Sweepstakes Group LLC of Cheyenne, Wyoming, co-owned with AppGreat EU SRL. The same operator runs Spins America and Grand Vault Casino.