1 published complaint: 1 unresolved (1 no response).
Spin Pals pays a lot of players, and it grades C on SweepsGuard. Its own redemption limits make a large win slow to collect, and since late August 2026 players have reported accounts closed right after redeeming. Our first published case, from September 2026, is an account closed without notice with about $136 redeemable, and Spin Pals didn't reply to us.
Screenshot your balance and any ban notice before you lose access, ask support in writing for the reason and for the redeemable balance to be paid, and keep the dates. You can file a free complaint with SweepsGuard, and sweepsguard.com/casino-wont-pay sets out what to try next and in what order.