Rolla grades B overall. The one complaint on record: an Ohio player reported a mistyped address entered at registration was blocking KYC verification, leaving a $245.25 redemption stuck, and support didn't fix it despite repeated requests. Rolla didn't respond to mediation. Outcome: unresolved.
We grade Rolla B. The one complaint on record is a verification snag — a registration typo blocking KYC and a stuck redemption — that the operator didn't resolve or respond to in mediation. A single case against a solid grade.
One player reported a mistyped registration address blocking KYC, with support not correcting it. If you hit a verification block, push support to fix the underlying detail and keep records; in this case the issue went unaddressed.