2 published complaints: 2 unresolved (1 no response, 1 operator declined to engage).
Poly is a newer sweepstakes casino (Truessence Inc., December 2025) that grades D on SweepsGuard. Both formal complaints closed unresolved — the operator either did not respond or issued a templated denial with no specifics.
Both mediated disputes ended with players unpaid: one ignored, one declined for unspecified activity concerns with no documentation. Verify early, keep redemption amounts small until you have confirmed a payout, and document all requests.