Grade: C
Launched in 2024, MyPrize is operated by My Technology, Inc., a US-based company headquartered in Miami, Florida. The platform was co-founded by CEO Zach Bruch, a former Kraken executive and co-founder of the NFT marketplace Recur. MyPrize has attracted significant venture capital backing — $38 million across two rounds led by Dragonfly and Boxcar Ventures, at a reported valuation of $250 million — making it one of the better-funded entrants in the sweepstakes casino space. The platform operates as a social sweepstakes casino available in most US states, with restrictions in place for Hawaii, Idaho, Louisiana, Michigan, Montana, Nevada, Washington, and several others. MyPrize distinguishes itself with a social-first design featuring "Bet Together" rooms where players can join streamers and content creators in real time, a live chat community, and a ten-tier VIP loyalty program. The game library spans 1,800+ titles from providers including Nolimit City, Hacksaw Gaming, Evolution, BGaming, and Iconic21, covering slots, live dealer games, crash titles, table games, and casual arcade-style originals. The platform also operates a companion prediction markets feature through a partnership with Crypto.com's Derivatives North America.
MyPrize holds a 3.5/5 rating on Trustpilot based on 383 reviews — classified as "Average." That number alone would place MyPrize in borderline territory, but the underlying review distribution tells a more troubling story. Roughly 47% of reviewers gave five stars, while 41% gave one star, with almost nothing in between. This extreme polarization — rather than a natural bell curve — raises legitimate questions about the authenticity of a portion of the positive feedback, concerns echoed directly by multiple independent reviewers who described certain five-star reviews as repetitive and copy-paste in nature. Among the genuine negative reviews, the complaints are serious and consistent: account locks with no explanation and no meaningful appeal process, entire balances wagered automatically due to a reported UI glitch, a retroactively introduced 3.5% redemption fee that blindsided long-time players, and customer service that VIP members describe as dismissive or unreachable for days. MyPrize does respond to 100% of negative Trustpilot reviews, but response times frequently exceed one month — a figure that reflects the appearance of accountability more than the substance of it.
MyPrize has grown quickly since its 2024 launch, securing $38 million in venture funding and reaching a reported valuation of $250 million. The company is led by CEO Zach Bruch, whose prior venture — NFT platform Recur — raised $50 million in Series A funding before shutting down in 2023. While the financial backing is notable, a well-funded company and a well-run one are not the same thing, and the patterns emerging from MyPrize's still-short operational history are concerning. Account bans without explanation or appeal, a retroactively introduced redemption fee, a documented glitch that cost players their balances, and a removal of Pragmatic Play from the US library without clear communication have collectively eroded trust among a meaningful segment of the player base. MyPrize does not operate under a traditional gambling commission license — it is structured as a sweepstakes platform governed by Florida law — which limits players' formal options for dispute escalation when the platform fails to resolve issues directly. The loyal fans MyPrize has cultivated, particularly at higher VIP levels, demonstrate that the product has real potential. But the operational and transparency shortfalls documented to date paint a picture of a platform that has prioritized growth over player protection.
We assign MyPrize a Grade C: Proceed Carefully. With a 3.8/5 Trustpilot rating across 648 reviews, MyPrize has demonstrated an improved player sentiment trajectory. Many players report successful redemptions and an enjoyable gameplay experience. However, SweepsGuard has documented concerns including unexplained account bans, a 3.5% redemption fee, and a $100 minimum redemption threshold. The platform's Trustpilot profile remains somewhat polarized, and players should be aware that account closures without clear explanation have been reported by multiple independent sources.
We advise players to complete verification before their first redemption attempt, avoid accumulating excessively large balances, and document all account activity carefully. Should MyPrize demonstrate meaningful improvements in account closure transparency and complaint resolution, we will revisit this grade accordingly.
Last updated: June 7, 2026