Grade: A
Modo Casino is operated by ARB Gaming LLC (now ARB Interactive INC), a Miami, Florida company founded by Junwei Ye and Patrick Fechtmeyer with a registered address in Scottsdale, Arizona, and has run since 2023. Unlike many sweepstakes casino operators, ARB Interactive is entirely US-owned and operated — a distinction the company openly promotes. Modo offers a rapidly growing library of 1,400+ casino-style games from well-regarded providers including Hacksaw Gaming, Relax Gaming, BGaming, Evoplay, Pragmatic Play, Playson, 3 Oaks Gaming, Booming Games, and Habanero. A standout feature is Modo's bespoke live dealer studio, built in partnership with ICONIC21, offering Gravity Roulette, Gravity Blackjack, Baccarat, and Crash Live — a rare offering for a sweepstakes platform. Modo also features crash-style instant games and scratch cards through Hacksaw Gaming's Dare2Win catalog. The platform operates in 33+ US states and uses the standard Gold Coin/Sweeps Coin model, with Sweeps Coins redeemable for cash prizes or gift cards. In June 2025, ARB Interactive acquired the Publishers Clearing House brand at a bankruptcy auction, signaling significant growth ambitions. The company is also a member of the International Social Games Association (ISGA), adhering to its responsible gaming standards.
Modo holds an excellent Trustpilot rating — a strong score that reflects significant improvement and a largely satisfied player base. Enthusiastic players, particularly higher-tier VIP members, consistently praise the platform's game variety, fast payouts, and dedicated personal hosts. Many report smooth redemptions and describe Modo as their go-to sweepstakes casino. However, a significant share of reviews — approximately 28% awarding just one star — reflects recurring frustrations around slow or unresponsive customer support for non-VIP players, low daily bonuses relative to the volume of gameplay required, and occasional issues with account credits and redemptions. The overall picture is of a platform that rewards its most engaged, highest-spending players well, while standard players face a noticeably different experience. Modo has claimed its Trustpilot profile and does respond to some negative reviews, though response times are inconsistent and a number of players report inadequate or boilerplate resolutions.
Since its 2023 launch, Modo has built a reasonable operational track record for an independent sweepstakes platform, though player feedback suggests the experience is inconsistent depending on your VIP tier. ARB Gaming LLC and its successor entity ARB Interactive INC have been transparent about ownership, with co-founders Junwei Ye and Patrick Fechtmeyer publicly identified alongside senior leadership. The company raised $2 million in seed capital and has invested meaningfully in the product — building a bespoke live casino studio with ICONIC21, sponsoring the Alpine Formula One Team, and acquiring the Publishers Clearing House brand in June 2025. Multiple reviewers report successful redemptions processing within one to three business days, and there is no evidence of systemic payment refusals or deceptive promotional terms. That said, the volume and consistency of support complaints on Trustpilot suggest operational gaps that go beyond isolated incidents, and the tiered service model raises questions about how the average player is treated relative to high-value customers. The platform operates within ISGA guidelines and employs standard KYC and SSL encryption practices.
This is a platform we back without hesitation. In July 2026 SweepsGuard logged its first Modo complaint — Case #125, a Missouri player reporting roughly $1,020 in mail-in (AMOE) redemptions unpaid since late December. Modo replied to our inquiry but only with general language about AMOE eligibility, without addressing the specific balance or committing to credit it, so the case was recorded as Unresolved. We are monitoring Modo's handling of AMOE disputes. With an excellent Trustpilot score, Modo has demonstrated a clear upward trajectory — its deep game library including a bespoke live dealer studio, transparent US-based ownership under ARB Interactive, and the acquisition of Publishers Clearing House all signal a mature and well-resourced operation. While earlier player feedback flagged tiered support quality and inconsistent experiences for non-VIP players, the significant improvement in Trustpilot sentiment suggests Modo has addressed many of these concerns. We encourage players to complete account verification early and take advantage of the progressive daily login streak. We will continue to monitor Modo's complaint resolution practices — including how it handles AMOE disputes — and adjust our grade accordingly.
Last updated: June 20, 2026
Player-tracked redemptions: 24 of 29 paid, typically within ~2 days.
SweepsGuard grades Modo A based on player complaints, operator conduct, and redemption reliability. That grade is our independent assessment, not a guarantee — always review the site's own terms and check its complaint history before depositing.
Modo's current SweepsGuard grade is A, as of June 20, 2026. SweepsGuard grades range from A (strong and reliable) to F (blacklisted).
You can file a free complaint against Modo using SweepsGuard's complaint form at sweepsguard.com/submit-complaint. Submit your dispute with documentation and SweepsGuard mediates it with the operator, then publishes the outcome to Modo's public record.