1 published complaint: 1 no violation found.
Lucky Bunny is an operating sweepstakes casino and grades D on SweepsGuard. We have 1 published complaint on file. The operator responds to mediation and supplies documentation, which many do not — and in our published case they kept producing evidence until the account action they had taken was supported. We corrected our original finding as a result.
Yes, and we publish corrections as prominently as findings. Case #226 was first recorded as unresolved because the operator's initial evidence did not support the forfeiture. Lucky Bunny then supplied provider round data and a device-fingerprint export that did support it, and the player confirmed the underlying conduct to us directly. The case now stands as no violation found.
SweepsGuard has not yet recorded a player recovering a disputed balance from Lucky Bunny through mediation. In our published complaint the forfeiture was upheld on the evidence, which is a different outcome from an operator refusing to engage. That record can change in either direction as more cases come in.
Their terms treat a single verified violation as sufficient grounds for closure and forfeiture, and the conduct they act on includes holding linked accounts and covering both sides of the same event to clear promotional funds. Worth knowing: opposite betting placed across two different sites is still detectable, because the game provider sees the whole round.