2 published complaints: 2 resolved for the player.
Luck Party grades A overall. 2 published complaints are on record, one an account restriction and one a verification hold that delayed a redemption, and every one of them was resolved for the player.
Yes on the record so far. The 2 published complaints on file for Luck Party both ended with the player paid or their access restored, including a redemption of $2,960.88 that the player confirmed reached her bank.
Verification is the step most likely to hold a redemption here. In one of the 2 published complaints on file, a redemption sat behind a verification review until the operator cleared it. Completing verification before you request a redemption, rather than during one, is the practical way to avoid it.