3 published complaints: 3 unresolved (3 no response).
No. Lott-O-Fun is closed and blacklisted. It left 3 separate redemption complaints unpaid and unanswered, never disclosed an operating company, and then went dark behind a maintenance page. We advise players to avoid it.
It did not. All 3 cases we handled involved redemptions that were requested and never processed, and players reported that the redeem button itself did not work and that support email went unanswered for weeks. Lott-O-Fun did not respond to any of our mediation attempts.
Document your gameplay, redemption requests, and any support messages, then follow our guide at sweepsguard.com/casino-wont-pay. No operating company was ever named on the site or in its terms, so there is no one to pursue directly. File complaints with the FTC and your state Attorney General. A dispute with your card issuer or payment provider is a last resort only, because it typically gets the account closed and any remaining balance forfeited.