2 published complaints: 1 resolved for the player, 1 no violation found.
Double Spin is a real operator that does pay redemptions, and it has answered every complaint we have put to it. It grades D on SweepsGuard because of what it does not tell players: the site advertises a single playthrough on Sweeps Coins, but its own terms let it require far more at its sole discretion, and the figure it actually enforces is not published anywhere. Players have had to work it out between themselves.
Yes, but not always on the terms the site displays. Players report redemption requests being canceled and returned to their balance with extra playthrough attached, and support declining to say how much more is needed. In our own testing a redemption was refused repeatedly and then approved and paid in full once a higher playthrough had been completed. Treat the redeemable figure shown in your account as an estimate, not a promise.
Almost always because the balance has not met a playthrough requirement the site did not disclose. Its terms permit the operator to require Sweeps Coins be played many times over before they can be redeemed, without publishing the number. If you cannot get a straight answer about what applies to your account, file with us and we will put the question to the operator directly.
Check before you buy anything. Double Spin publishes a list of supported states, but we have seen registration blocked from a state that appears on that list. Confirm your own eligibility with the site directly rather than relying on the published list.