Grade: C
Coins Royale is a real, operating sweepstakes casino, but its record is mixed. SweepsGuard grades it C based on player complaints, operator conduct, and redemption reliability. That grade is our independent assessment, not a guarantee — read the site's own sweepstakes rules and check its complaint history before you deposit.
Coins Royale opened in October 2025 and is run by NiyaSG LLC, a Delaware company in Wilmington. It uses Gold Coins for free play (the old Fun Coins were converted) and Sweeps Coins for prizes. The library is mostly slots, and the rules now cover live casino games too, though those don't count toward playthrough. The state list is long. Players in Arizona, California, Connecticut, Delaware, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Montana, Nevada, New Jersey, New York, Pennsylvania, Tennessee, Utah and Washington can't take part. Gift cards start at 50 SC and cash at 100 SC, with one request a day and up to 10 days to pay. Cash redemptions may carry a processing fee. The mail-in pays 3 SC per envelope, and it has to be postmarked from the state on your account. To verify, Coins Royale asks for a valid government photo ID (driver's license, state ID, passport, military ID or permanent resident card) and proof of address. Utility bills, bank or card statements, government letters, payslips and insurance documents need to be from the last 3 months. A lease, IRS notice or mortgage statement can be up to 12 months old.
Trustpilot sentiment is mixed, on a small number of reviews. Players who like it mention quick payouts and live chat staffed by people. The complaints are mostly about verification and location. Two recent reviewers say their redemptions were held because they had played away from home. Coins Royale says those holds are routine checks and that one of them was paid after the player answered. Coins Royale replies to nearly every negative review with account details and a next step.
Coins Royale is young, and NiyaSG LLC has no known history running other casinos. Players do report being paid, and the operator deals with public complaints in detail. Its record with us is one case, filed in June 2026, that closed without the player being paid.
We moved Coins Royale down a step. The one case we sent closed without the player being paid, and a site this new doesn't have much else to set against that. Check the state list before you buy, finish verification early, and play from your home state if you plan to redeem. We will look again as the site builds more history or if new cases come in.
Last updated: September 25, 2026
1 published complaint: 1 unresolved (1 no response).
Full Coins Royale complaint history
Coins Royale's current SweepsGuard grade is C, as of September 25, 2026. SweepsGuard grades range from A (strong and reliable) to F (blacklisted).
You can file a free complaint against Coins Royale using SweepsGuard's complaint form at sweepsguard.com/submit-complaint. Submit your dispute with documentation and SweepsGuard mediates it with the operator, then publishes the outcome to Coins Royale's public record.