Cider grades A overall. Two complaints are on record: a player from VA reported a $91 redemption delay — resolved in the player's favor five days after SweepsGuard outreach (July 2026); an earlier $114 verification case from a player from AB went unanswered.
Cider grades A on SweepsGuard. Two complaints are on record: the most recent, a $91 delayed redemption, was resolved in the player's favor within five days of SweepsGuard's outreach; an earlier verification case went unanswered by the operator.
In the most recent case on record, yes — Cider completed a $91 redemption in July 2026 after SweepsGuard contacted the operator, and the player confirmed payment. An earlier $114 verification case remains unresolved after no operator response.