Three SweepsGuard cases involve Cashoomo, all redemption disputes that went unresolved. One player's $200 withdrawal sat unpaid for six weeks; another hit a full redemption queue and a $200-per-transaction cap; a third was owed $1,400 and caught in a verification loop. Cashoomo sent only automated acknowledgments with no substantive response to mediation. Outcome: unresolved. Graded D.
We grade Cashoomo D. Three players' redemption complaints — including one left unpaid for six weeks and a $1,400 balance stuck in a verification loop — each drew only automated replies when we mediated, with no resolution. Treat with caution and document everything.
In the three cases we handled, redemptions were delayed or stalled and went unresolved through mediation, and Cashoomo caps redemptions at $200 per transaction. Expect slow payouts and be ready to follow up persistently.