1 published complaint: 1 unresolved (1 no response).
We grade American Luck A — it's one of the stronger sites we track. The 1 complaint on record is a notable exception: a player reported about 500 mailed AMOE entries never credited, and the operator didn't respond to mediation. Worth knowing if you rely on mail-in entries.
One player reported mailing roughly 500 entries with nothing credited and only generic support replies, and the operator didn't engage when we raised it. If this happens to you, keep documentation of every mailing; unanswered AMOE credit disputes are the one blemish on an otherwise strong record.