1 published complaint: 1 unresolved (1 no response).
1uckyduck grades D on SweepsGuard and is not a site we recommend. 1 complaint is published against it, and the grade also reflects a review-integrity finding against the same operator and a discretionary purchase lock written into the site rules.
We have no verified payout history to point to. The published case involves a $256 redemption that was declined, which on its own would be unremarkable, followed by a written statement from the operator that the redeemable coins had been returned to the players balance. They had not been, and the operator did not answer when asked about it.
Screenshot the email that says the coins were returned and screenshot the balance showing they were not, on the same day if you can. That pairing is the strongest evidence in this kind of dispute, because it is the operators own words against their own system. Then work through the steps on our casino-wont-pay page in order.